Privacy Policy

1. Information We Collect

We collect information you provide directly — name, phone number, email address, service address, and any details about your HVAC needs. We may also collect data automatically via cookies and analytics tools.

2. How We Use Your Information

We use your information to schedule and perform HVAC services, communicate about appointments, send service reminders, and improve our offerings. We do not sell your personal information to third parties.

3. SMS / Text Message Communications (A2P 10DLC)

By submitting your phone number through any form on our website or texting us, you consent to receive text messages (SMS/MMS) from Apex Climate Systems LLC regarding your service requests, appointment confirmations, promotional offers, and general business communications.

Message frequency varies. Message and data rates may apply. You may receive up to 6 messages per month.

To opt out: Reply STOP at any time to unsubscribe. After opting out, you will no longer receive SMS messages except for a final confirmation.

For help: Reply HELP or contact us at service@apexclimate.com.

Consent to receive SMS messages is not required as a condition of purchase. Carriers are not liable for delayed or undelivered messages.

4. Cookies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You may disable cookies in your browser settings.

5. Data Security

We implement reasonable security measures to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Contact Us

Questions about this policy? Contact Apex Climate Systems LLC at 3211 Oak Lawn Avenue, Dallas, TX 75219, or email service@apexclimate.com.